Jonas Paperless Service Management Solution
Product Info
With Jonas Software's Paperless Service Management solution, HVAC contractors can:
- Increase dispatcher & technician productivity by 10–25%
- Streamline their service department
- Go paperless
- Improve customer satisfaction
The Paperless Service Management Solution combines Jonas eService and Jonas Mobile with the Jonas Dispatch board. eService allows clients the ability to create and review work orders, view work order history, view and update equipment lists and view any outstanding accounts payable. Jonas Mobile technology allows your technicians to pick up and manage work orders directly in the field on a PDA. Customer signatures are captured on site and work order details are updated to the back-office system in real time. The Jonas Dispatch system is used to manage the scheduling of work orders and technicians. Together these modules form a fully integrated system that allows work order information to flow seamlessly between your customers, technicians and head office without the double entry of data. This product has received multiple accolades from various industry publications.
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"An outstanding client management and dispatch system utilizing advanced technology to maximize productivity and increase efficiency”.

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